How long do I have access to my account?

Your membership gives you lifetime access to your account and all the materials available in your account.

How do you analyse my natural palette?

We'll ask you to upload an image or two, that would serve as a base to distill your representative colours and to sets up the collections for you based on the available matches. 

How do you select the designers to include?

We refer to brands from the UK, Europe, US, Canada and South America. The listed fashion pieces come from independent, contemporary fashion ateliers, that distinguish themselves from fast fashion with the materials they use, the designs they create, the processes they’ve invented, or the customer care they deliver.

What happens to the images i've uploaded for the account setup?

The uploaded images are owned by you. We don’t own, share or disclose any of the images. You can delete them from your account after the set up is done at any time in your Account page, under the Uploaded photos tab. The deletion is irreversible, the images will be erased from our servers.

Can i get a refund?

Yes, we offer a 30 days full money back guarantee, no question asked. You can cancel your membership by sending a Refund Request to The refund will be processed within a few days and your account and personal data will be deleted from the platform according to data privacy regulations.

What payment types are accepted?

We process payments via PayPal, which can be used either with a dedicated PayPal account or with any common card type inc. Visa, Master, Maestro, and American Express.

Can I purchase directly from the platform?

At the moment, it’s not possible to purchase the fashion pieces directly on our site. The links will lead you to the web shop of the designers to purchase the chosen item from them. We’re currently working on a solution to provide an immediate shopping experience on our platform and will inform our members when it becomes available.

Can I ask my account setup to be revised?

If you feel like your originally uploaded photos weren’t representative and the result, accordingly, doesn’t resonates with you, please contact us at We will send you the link to the upload page to start the assessment process again.

I lost my credentials, how can I log in?

If you can’t find your login details, please contact us at with your registration email, or the invoice / transaction number sent to you after registration, or the user name used during registration. We’ll get back to you shortly after with the account recovery instructions.

I haven’t received any updates about my account set up after the image upload, how long shall I wait?

If you haven’t received the email about your account being ready, it may have got lost on its way.  Please visit your account 24 hours after registration, log out and log back in again. Your account should be live. If you still can’t see anything there, please contact us at and we will fix the issue without delay.